Walk-in freezer repair before it all thaws.
Walk-in freezer repair for restaurants, grocery stores, schools and commercial kitchens across Polk County and Tampa Bay. Emergency service available.
- Emergency service available
- Licensed & insured
- Most fixes in one visit
- All major brands
Freezers fail differently than coolers
A walk-in freezer has to hold around 0°F while Florida air pushes 90°F and full humidity through the door. Every opening brings in moisture that turns to ice, so a freezer depends on its defrost system, its door heaters and its drain heater in ways a cooler never does.
When one of those pieces fails, the symptoms build slowly: a little ice on the coil, a door that sticks, a box that drifts from 0°F to 10°F to 20°F. We find the failed part, clear the ice the right way, and get the box back down before your product starts to soften.
Call us if your walk-in freezer is…
- Reading above 0°F, or climbing toward 10°F
- Covered in ice on the coil, fan guard or ceiling
- Frozen shut, or the door won’t seal
- Leaking water, or growing an ice block on the floor
- Running all the time without getting colder
- Soft ice cream or thawing product on the top shelves
What we fix on walk-in freezers
The freezer-specific parts first, then everything a cooler has too.
- Defrost heaters, timers and termination switches
- Iced evaporator coils and fan blades
- Door frame heaters and frozen doors
- Drain lines and drain line heaters
- Door gaskets, closers and pressure relief vents
- Evaporator and condenser fan motors
- Compressors and condensing units
- Expansion valves and solenoids
- Refrigerant leaks, repair and recharge
- Thermostats, controls and temperature alarms
Most freezer calls are really defrost calls
Ice is the symptom. The cause is almost always one of these.
Defrost that never finishes
A failed heater, timer or termination switch lets ice build on the coil a little more each cycle until no air gets through and the box warms up.
Wet air at the door
A torn gasket, a dead door heater or a door that doesn’t close on its own pulls humid Florida air into the box, and it all turns to frost.
A frozen drain
If the drain line heater fails, defrost water refreezes in the line, backs up into the pan and becomes an ice block on the floor or the coil.
How cold is your cooler?
Slide to what your walk-in, reach-in or freezer thermometer says right now. We’ll tell you how worried to be, and what to do next.
Food code rule of thumb: coolers hold 41°F or colder, freezers 0°F or colder.
You’re in the safe zone. Keep it that way with regular maintenance.
See maintenance plansBuilt for kitchens that can’t wait
When a walk-in quits, every hour costs you product and a health-code headache. We keep the whole thing simple: you call, we listen, and we get there with the parts to fix it.
Emergency service available
When a cooler quits and food is at risk, call. We treat it like the emergency it is.
Parts on the truck
Fan motors, contactors, thermostats, gaskets and more ride along, so most jobs get done in one visit.
Every major brand
Reach-ins, ice machines, walk-ins and cases from all the big names, old and new.
Licensed and insured
Straight answers on what’s wrong and what it costs before we start.
The brands we service
And just about every other commercial make.
What temperature should a walk-in freezer be?
Most walk-in freezers are set between -10°F and 0°F. Food stays frozen and safe at 0°F or below, but a box that keeps drifting above 0°F is telling you something is wrong, usually with defrost, the door or airflow.
Why is there ice on my freezer coil?
Usually a defrost problem: a burned-out heater, a bad timer or termination switch, or a frozen drain line. Door gaskets and door heaters that let humid air in make it worse. Don’t chip ice off the coil, you can puncture it. Call us and we’ll defrost it and fix the cause.
My freezer door is frozen shut. What happened?
The door frame heater keeps the gasket from freezing to the frame. When it fails, or the gasket is torn, ice forms around the opening. Don’t force the door. We replace the heater or gasket and check the pressure relief vent too.
How fast can you get here?
Emergency service is available. Call, tell us the temperature and what you’re seeing, and we’ll give you an honest arrival time. In the meantime keep the door shut. A full freezer holds its temperature for hours if nobody opens it.
Polk County to the Gulf, covered
Based in Winter Haven, we cover Polk, Hillsborough and Pinellas counties, from Lakeland, Davenport and Bartow to Plant City, Brandon, Tampa, St. Pete and Clearwater. Not sure you’re in range? Call (863) 661-0830.
Freezer climbing past zero?
Call now and keep the door shut. Emergency service is available.
(863) 661-0830